Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with Kronir. We are committed to delivering your order safely and on time.
Order Processing
-
All orders are processed within 1–2 business days after payment confirmation.
-
Orders are processed only on business days (Monday to Saturday, excluding public holidays).
Shipping Time
We aim to deliver all orders within 5–7 business days from the date of dispatch.
Please note that delivery timelines may vary depending on your location, courier partner availability, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details, allowing you to monitor your shipment in real time.
Delivery Delays
While we strive to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including:
-
Extreme weather conditions
-
Natural disasters
-
Public holidays
-
Courier service delays
-
Remote delivery locations
Kronir is not responsible for delays caused by third-party courier partners.
Incorrect Shipping Information
Please ensure that your shipping address, phone number, and email address are accurate when placing your order.
Kronir will not be responsible for orders delayed or undelivered due to incorrect or incomplete shipping information provided by the customer.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the package and product.
Email us at kronirofficial@gmail.com, and our team will assist you promptly.
Contact Us
For any shipping-related questions or assistance, please contact us at:
Email: kronirofficial@gmail.com
Thank you for choosing Kronir. We appreciate your trust and support.