Refund policy
Return & Exchange Policy
At Kronir, we are committed to delivering premium-quality products. Every order undergoes quality checks before dispatch to ensure you receive your product in perfect condition.
No Return & No Refund Policy
All purchases made on Kronir are non-returnable and non-refundable. Once an order has been delivered, we do not offer refunds or accept returns for reasons such as:
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Change of mind
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Incorrect product selection
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Personal preference
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Size or color preference after purchase
Exchange Policy
We only offer an exchange if the product received is:
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Damaged during transit
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Defective or has a manufacturing defect
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Incorrect item delivered
To request an exchange:
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Contact us within 48 hours of receiving your order.
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Email us at kronirofficial@gmail.com with:
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Your Order Number
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Clear photos/videos of the damaged or incorrect product
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A brief description of the issue
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Our team will review your request and, if approved, arrange a replacement at no additional cost.
Conditions for Exchange
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The product must be unused, unwashed, and in its original condition.
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All original tags and packaging must be intact.
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Claims made after 48 hours of delivery may not be accepted.
Contact Us
For any questions regarding your order, returns, or exchanges, please contact us at:
Email: kronirofficial@gmail.com
Thank you for choosing Kronir. We appreciate your trust and support.