Refund policy

Return & Exchange Policy

At Kronir, we are committed to delivering premium-quality products. Every order undergoes quality checks before dispatch to ensure you receive your product in perfect condition.

No Return & No Refund Policy

All purchases made on Kronir are non-returnable and non-refundable. Once an order has been delivered, we do not offer refunds or accept returns for reasons such as:

  • Change of mind

  • Incorrect product selection

  • Personal preference

  • Size or color preference after purchase

Exchange Policy

We only offer an exchange if the product received is:

  • Damaged during transit

  • Defective or has a manufacturing defect

  • Incorrect item delivered

To request an exchange:

  1. Contact us within 48 hours of receiving your order.

  2. Email us at kronirofficial@gmail.com with:

    • Your Order Number

    • Clear photos/videos of the damaged or incorrect product

    • A brief description of the issue

Our team will review your request and, if approved, arrange a replacement at no additional cost.

Conditions for Exchange

  • The product must be unused, unwashed, and in its original condition.

  • All original tags and packaging must be intact.

  • Claims made after 48 hours of delivery may not be accepted.

Contact Us

For any questions regarding your order, returns, or exchanges, please contact us at:

Email: kronirofficial@gmail.com

Thank you for choosing Kronir. We appreciate your trust and support.